At phdream8, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on the phdream8 platform.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data held by phdream8. This policy explains how to exercise those rights.
Six core principles that guide how phdream8 handles your personal data — from the moment you register to every transaction you make.
Every piece of data transmitted between your device and phdream8 is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BPI and BDO for online banking.
phdream8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the phdream8 platform for you.
phdream8 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission.
You have the right to access, correct, and request deletion of your personal data at any time. phdream8 provides clear processes for exercising all data subject rights under Philippine law.
phdream8 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data we do not need.
phdream8 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
phdream8 ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the phdream8 platform at phdream8.app. This Privacy Policy describes how phdream8 collects, uses, stores, shares, and protects your personal data when you access or use our website, mobile application, or any related services.
This Privacy Policy applies to all registered account holders, visitors, and any person who interacts with the phdream8 platform in any capacity. By registering an account or continuing to use the phdream8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This policy should be read together with the phdream8 Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to data privacy matters, this Privacy Policy shall prevail.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, phdream8 acts as the Personal Information Controller (PIC) with respect to the personal data of its users. This means phdream8 determines the purposes and means of processing your personal data.
Where phdream8 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud hosting services — those third parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to process your data only on phdream8's instructions and in accordance with applicable law.
For all data privacy inquiries, requests, and complaints, you may contact the phdream8 Data Protection Officer (DPO) using the contact details provided in Section 14 of this policy.
phdream8 collects the following categories of personal data from its users:
When you register an account on phdream8, we collect your full legal name, date of birth, nationality, gender, and a government-issued identification number (such as a Philippine national ID, passport, or driver's license number) for the purpose of age and identity verification.
We collect your email address, mobile phone number, and residential address (including city, province, and postal code). This information is used to communicate with you about your account, transactions, and promotional offers where you have opted in to receive them.
To process deposits and withdrawals, phdream8 collects payment-related information, including your GCash mobile number, PayMaya account details, or bank account information (account name, account number, and bank name for BPI, BDO, Metrobank, or other supported banks). phdream8 does not store full card numbers or CVV codes.
We maintain records of all deposits, withdrawals, wagers, game results, bonus activations, and other financial transactions associated with your phdream8 account. This data is retained for regulatory compliance and dispute resolution purposes.
When you access the phdream8 platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, and referring URLs. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact phdream8 customer support via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Age & identity verification (KYC) |
| Contact Data | Email, mobile number, address | Account communication, support |
| Financial Data | GCash number, bank account details | Deposit & withdrawal processing |
| Transaction Data | Wager history, deposit/withdrawal records | Regulatory compliance, dispute resolution |
| Technical Data | IP address, device info, session logs | Security, fraud prevention |
| Communications Data | Support chat logs, email correspondence | Quality assurance, dispute resolution |
phdream8 collects your personal data through the following means:
phdream8 uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012 and its implementing rules, phdream8 processes your personal data on the following legal bases:
phdream8 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
phdream8 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect usage analytics. A cookie is a small text file placed on your device when you visit the phdream8 website.
phdream8 uses the following types of cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phdream8 platform. For more information on managing cookies, refer to your browser's help documentation.
phdream8 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / KYC regulatory requirements |
| Transaction Records | 10 years from transaction date | Philippine AML Act obligations |
| Communications Data | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud prevention |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, phdream8 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by phdream8:
phdream8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While phdream8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, phdream8 will notify you and the National Privacy Commission in accordance with the requirements of RA 10173 and its implementing rules.
The phdream8 platform is strictly intended for adults aged 21 years and above, consistent with Philippine gaming regulations. phdream8 does not knowingly collect personal data from persons under the age of 21.
If phdream8 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the relevant account, delete all associated personal data, and return any deposits made, in accordance with its age verification and responsible gaming policies.
phdream8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this policy will be updated whenever a material change is made.
Where changes are material, phdream8 will notify registered account holders by email or through a prominent notice on the phdream8 website prior to the changes taking effect. Your continued use of the phdream8 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how phdream8 is protecting your personal data.
For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding phdream8's handling of your personal data, please contact the phdream8 Data Protection Officer (DPO):
phdream8 aims to acknowledge all data privacy requests within five (5) business days and to resolve them within fifteen (15) business days, in accordance with the guidelines of the National Privacy Commission of the Philippines.
If you are not satisfied with phdream8's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. General support inquiries unrelated to data privacy may be directed to our customer support team, available 24/7 via live chat on the phdream8 platform. The general support email address is:
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